Intro:
If you need to wipe a QuickBooks installation of its registration data this article will help. You may also run into this issue if a Windows restore was done.
Fix:
1. Close QuickBooks and the Tool Hub if they are open.
2. Open the entitlement folder based on your QuickBooks version found in the chart below:
- QuickBooks 2007 - C:\ProgramData\Intuit\Entitlement Client\v3
- QuickBooks 2008 - C:\ProgramData\Intuit\Entitlement Client\v5
- QuickBooks 2009 - C:\ProgramData\Intuit\Entitlement Client\v5
- QuickBooks 2010 - C:\ProgramData\Intuit\Entitlement Client\v6.0
- QuickBooks 2011 - C:\ProgramData\Intuit\Entitlement Client\v6.0
- QuickBooks 2012 - C:\ProgramData\Intuit\Entitlement Client\v6.0
- QuickBooks 2013 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2014 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2015 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2016 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2017 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2018 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2019 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2020 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2021 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2022 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2023 - C:\ProgramData\Intuit\Entitlement Client\v8
- QuickBooks 2024 - C:\ProgramData\Intuit\Entitlement Client\v8
3. Delete or rename "EntitlementDataStore.ecml" to "EntitlementDataStore.ecml.old".
4. Open QuickBooks and load your company file.
5. File the instructions to register the application.
Conclusion:
You can either choose to rename or delete the entitlement file. It's encrypted either way so there's really no sense in hanging on to a bad copy of it if there's an issue. It's not like you can edit it directly.
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